Terms of service
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MyScentJourney Terms of Service
Thank you for visiting MyScentJourney. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our site, you agree to these Terms. If you do not agree, please discontinue use of our website and services.
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2. Account and Security
When you create an account, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access. You are responsible for all activities conducted under your account.
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3. Product Information and Accuracy
We offer bothsealed full presentation bottlesandhand-prepared decants/travel sizes. While we strive to present accurate product information, we do not guarantee that descriptions, prices, or availability are error-free. All listings are subject to change without notice.
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4. Pricing
All prices are listed in U.S. dollars. The Parfums reserves the right to adjust pricing at any time without prior notice. No retroactive adjustments will be made for price changes or promotional discounts.
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5. Order Processing and Cancellation
We reserve the right to reject or cancel orders at our discretion, including for issues like stock availability, pricing errors, or suspected fraud. If your order is canceled, we will notify you and issue a full refund.
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6. Shipping
- Standard processing is 2–3 business days, though some products may require up to 1–2 weeks to ship during periods of high order volume.
- We do not process or ship orders on weekends or holidays.
- The Parfums is not responsible for delays caused by carriers or events beyond our control.
- Risk of loss or damage transfers to the customer once the order is shipped.
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7. Returns and Refunds
Please refer to our Refund Policy for detailed information on returns, exchanges, and refund eligibility.
- Full Presentation Bottles: Returns are only accepted if the product is unopened and sealed in its original retail packaging. Opened full bottles are non-returnable.
- Decants & Travel Sizes: All decants and travel sizes are final sale due to their custom-prepared nature.
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8. Intellectual Property
All content on this website—including text, images, graphics, logos, and software—is the property of The Parfums or its licensors, protected by intellectual property laws. You may not copy, reproduce, or use any content without prior written consent.
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9. Limitation of Liability
MyScentJourney is not liable for any indirect, incidental, or consequential damages resulting from use of our website or products. Our total liability shall not exceed the amount paid for the product(s) in question.
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10. Changes to Terms
We may update these Terms at any time. Updates will be posted on this page with the effective date. Continued use of our site constitutes your acceptance of the updated Terms.
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11. Governing Law
These Terms are governed by the laws of the State of Utah, USA. Any legal disputes will be resolved in the courts of Utah.
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12. SMS and Email Communications
By creating an account or providing your contact details, you agree to receive communications from The Parfums, including order updates, promotional offers, and service-related messages.
- Opting Out: Unsubscribe from emails via the link in the message. For SMS, reply “STOP” at any time.
- Message Charges: Standard carrier rates may apply.
- Frequency: Message frequency may vary based on activity and promotions.
- Reliability: We cannot guarantee delivery due to potential carrier or network issues.
- Privacy: Your data is handled in accordance with our [Privacy Policy].
By opting in at checkout or subscribing, you consent to receive recurring text updates (e.g., order updates, cart reminders, promotions). Consent is not a condition of purchase. To unsubscribe, reply “STOP” or use the unsubscribe option provided.