Privacy Policy

Privacy Policy

Last updated: August 22, 2025

This Privacy Policy describes how MYScentJourney (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theparfums.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you.

Information We Collect Directly from You may include:

  • Contact details: name, address, phone number, and email.
  • Order information: billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information: username, password, security questions, and other information used for account security.
  • Customer support information: messages you send us through email, live chat, or phone.

Some features of the Services may require you to provide us with certain information. If you elect not to, you may not be able to access those features.

Information We Collect about Your Usage:
We may automatically collect certain information about your interaction with the Services (“Usage Data”), such as device/browser info, IP address, network connection, and interaction details. Cookies, pixels, and similar technologies are used to do this.

Information We Obtain from Third Parties:
We may also receive information about you from vendors (e.g., Shopify, payment processors, fulfillment partners, carriers, analytics providers).

How We Use Your Personal Information

  • Providing Products and Services: To process payments, fulfill your orders (including full presentation bottles and hand-prepared decants/travel sizes), ship products, send notifications, manage returns, and provide customer service.
  • Marketing and Advertising: To send promotional emails, texts, and ads tailored to you.
  • Security and Fraud Prevention: To detect and prevent fraudulent or illegal activity.
  • Customer Support and Service Improvement: To answer your questions, assist via live chat or phone, and improve our services.

Cookies

We use cookies and similar tools to operate and improve our Site, personalize your experience, run analytics, and tailor advertising. You can manage or disable cookies in your browser settings, but this may affect functionality.

We honor Global Privacy Control (GPC) signals for opt-out requests.

How We Disclose Personal Information

We may share your information:

  • With service providers (e.g., shipping, payment processing, IT, customer support).
  • With business and marketing partners.
  • When required by law.
  • During a business transaction (merger, acquisition, etc.).

We do not sell sensitive personal information without your consent.

Children’s Data

Our Services are not intended for children under 16, and we do not knowingly collect their information.

Security and Retention

We use reasonable security measures, but no system is 100% secure. We retain data as long as needed for legal, contractual, and operational purposes.

Your Rights

Depending on your location, you may have the rights to:

  • Access, delete, or correct your personal information.
  • Request a copy/transfer of your information.
  • Opt out of sale/sharing/targeted ads.
  • Restrict or withdraw consent to processing.
  • Manage communication preferences (unsubscribe from emails or reply STOP to SMS).

We may require verification before processing requests. Authorized agents may act on your behalf with proper documentation.

International Users

If you live outside the U.S., your information may be transferred internationally, including to the U.S. and other jurisdictions. Safeguards such as Standard Contractual Clauses are applied where required.

Contact Us

We’re here to help! For questions about this Privacy Policy or to exercise your privacy rights, contact us:

  • 📞 Phone: ‪(972) 746-8750
  • 💬 Live Chat: Available on our website during business hours
  • 📧 Email:eduardo@myscentjourney.com  o  system@myscentjourney.com
  • 📍 Address: 350 East 400 South, Suite 3018, Salt Lake City, UT, 84111, United States

For the purpose of applicable data protection laws, MyScentJourney is the data controller of your personal information.